Zone in a nutshell
Zone is an experience consultancy - part of the Cognizant family – made up of strategists, designers, engineers and delivery experts. We transform the businesses the world relies on by creating and orchestrating exceptional experiences for their customers, employees and partners.
Zone does this for some of the world’s biggest brands at every stage of their transformation journey – whether that’s by deeply understanding customers to reimagine the journey, rapidly creating new products and services that deliver value, or by scaling innovation across large-scale enterprises.
Zone’s belief is that it’s not innovation until it’s in the hands of customers. And the agency’s team of 300 practitioners work in multi-disciplinary pods to create award-winning customer experiences for brands such as adidas, Aviva, BMW, Centrica, Electrolux, the FA and the John Lewis Partnership.
We are number 5 in eConsultancy’s Top 100 UK Digital Agencies Report.
We help our clients win by enabling exceptional experiences
Our ambition is to create a positive impact on our clients, one another and society.
We are so proud of our culture. Zone’s values are what set us apart from everyone else.
They’re what allow us to get the best from ourselves and each other, and they help us build strong and fruitful relationships with our clients.
We are inclusive
We value diverse opinions, backgrounds and ways of thinking with a multi- disciplinary, collaborative approach to solving problems.
We do what we say
We value action and deliver what we promise at speed, which earns trust with clients and colleagues who thrive on feeling empowered to take the lead.
We are kind
We value empathy over ego and insist on a healthy work/life balance so our people feel safe and secure, and know their opinion truly matters.
We say what we believe
We value honest words delivered with respect, and we’re not afraid to have difficult conversations with each other, our clients and partners.
Going, going, gong
Feast your eyes on some of the awards Zone teams and individuals have scooped up over the years.